The US government has launched an AI-powered version of America.gov, offering a conversational tool designed to help people navigate federal information and services.
AP reported that the service was unveiled during a White House event focused on artificial intelligence. Officials said the system could eventually help users complete more government tasks online.
AI moves into public services
The launch illustrates how federal agencies are experimenting with generative AI for public-facing services. Officials have discussed expanding the system to support tasks such as passport applications.
The service also raises questions about accuracy, neutrality, transparency and how AI-generated answers should be handled when citizens seek official information.
Source: Associated Press. Published September 30, 2026.
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